Battery Warranty
PLATINUM'S GUARANTEE
We will replace any battery we sell, should it fail due to defects in materials or workmanship, under normal installation, use, and service, while under warranty. This warranty does not cover the exceptions listed below under, 'WHAT IS NOT COVERED'.
Automotive batteries are warranted only when installed in cars or light trucks. Installation of an automotive battery in any other type of vehicle or equipment voids your warranty. All other battery types must be used for the purposes and applications for which they are intended, advertised, or marketed by us. THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES, PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE, TOWING CHARGES, OR ACCOMODATIONS RESULTING FROM THE FAILURE OF THE BATTERY.
LENGTH OF WARRANTY
Your warranty begins the day you purchase the battery, and expires at the end of the warranty period printed on your original receipt and Order Confirmation email, or when you sell your vehicle, whichever occurs first. This warranty cannot be transferred to anyone at any time. If no warranty period is included for a specific type of battery, it shall be subject to a limited 90 day warranty.
FREE REPLACEMENT PERIODS
Your free replacement period begins the day you purchase the battery, and expires at the end of the 'Free Replacement Period' printed on your Order Invoice and Order Confirmation email, or when you sell your vehicle or equipment, whichever occurs first. When a battery is replaced during the 'Free Replacement Period', the warranty does not renew, it continues on from the original date of purchase.
DISCHARGED BATTERY
A battery that is within the warranty period and found to be only in a state of discharge will be recharged at no cost to you, and will ONLY replace the battery if it fails our calibrated testing equipment.
SPECIAL NOTE
A low-charged battery (less than 12.0v) does not constitute a bad battery. The battery can only be replaced under warranty if the battery tests "Fail", "Bad Cell", and or "Bad/Replace". A third-party test result will not be considered valid. The test must be conducted by Platinum Roadside LLC and Advance Auto Parts.
WHAT IS NOT COVERED
This warranty does not cover:
Failure due to misuse, abuse, modification, accident or collision, or improper installation. For the avoidance of doubt, the use of a battery for a purpose for which is not intended, advertised, or marketed by us constitutes misuse and is not covered under any warranty.
Parts under manufacturer's recall for a related problem.
Parts installed on vehicles used off-road or for racing purposes.
Normal wear and tear.
Used Batteries.
Parts installed on a commercial-use vehicle after 90 days (see below).
COMMERCIAL USE VEHICLES
Parts installed on commercial-use vehicles are warranted for 90 days from the date of purchase only, regardless of any longer warranty period that may be printed on your sales receipt.
WHAT YOU MUST DO
You must call Platinum Roadside directly during normal business hours at 717-350-9890.
LEGAL
This limited warranty represents the total liability of Platinum Roadside LLC for any battery it warrants. Platinum Roadside LLC makes no other warranties expressed or implied, including the warranties of merchantability and fitness for a particular purpose. Some states do not allow limitations on how long an implied warranty lasts, so the above information may not apply to you. This warranty gives you specific rights and you may have other rights, which vary from state to state.
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